Introduction

Purpose of the privacy policy

This privacy policy applies to the website https://www.just-medical.ch/ as well as to all associated sub-sites, sub-domains and further domains operated by dr-ouwerkerk ag – just-medical! (hereinafter referred to as just-medical!). It informs you in detail about the type, scope and purpose of the collection, processing and use of your personal data when you visit and use these websites. It is our concern to explain in a transparent and comprehensible manner how we handle your data and what rights you have with regard to your data.

Applicable data protection laws

just-medical! is committed to complying with all relevant data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Revised Data Protection Act (RevDSG). We set high standards to ensure that your data is treated securely and in accordance with applicable laws.

Person responsible for data processing

In accordance with the General Data Protection Regulation (GDPR) and the Revised Data Protection Act (RevDSG) is the controller for the processing of your personal data on our website:

just-medical!
Blegistrasse 5
6340 Baar
Switzerland

Contact details of the responsible person

E-mail: support@just-medical.com
Phone: +41 41 766 11 55

Data Protection Officer

David Köhler
E-mail: dkohler@w-4.com

If you have any questions, comments or concerns regarding the processing of your personal data, please contact our data protection officer, Mr. David Köhler, directly. He is available to you as a contact person for all data protection concerns.

Data collection on the website

Log files

When you visit the websites of just-medical!, general access data is automatically stored in a log file. This is mainly for statistical purposes and includes:

IP address: Every access to our website and every retrieval of a file stored on the website is logged. The storage serves internal system-related and statistical purposes. Logged are: IP address, date and time of access, name of the file accessed, access status (e. g. whether the file was transferred or not), page of origin from which you reached us, top-level domain (e. g. .ch, .fr, .com), the web browser used, the operating system, the duration of access as well as Download activities.

Anonymized processing: just-medical! processes this data in anonymized form. This means that we cannot draw any conclusions about your person. The data is used, for example, to determine on which days our website is accessed particularly frequently. A personal evaluation of the log files does not take place.

Hosting provider: Our website is hosted by iWay AG, Badenerstrasse 569, 8048 Zürich. The hosting provider collects data about each access to the server on which this service is located. This data is stored for security purposes and to optimize the service. Further details on data processing by the hosting provider can be found in its privacy policy.

Web analysis services: In order to continuously improve and optimize our online offering, we use web analysis services. These services show us how the individual web pages of our platform are used.

External services: It may happen that we use external services that also store log files. In such cases, we ensure that data security is guaranteed at all times. All services that we use in this context process the data either in Switzerland or in a country with comparable security standards. This may be, for example, in the USA under the EU-US Data Privacy Framework or the Swiss-US Data Privacy Framework be the case.

Contact form

Data we collect: E-mail address, subject, data.

Purpose of data processing: The data collected via the contact form is used exclusively to respond to your inquiries and to communicate with you. If you sign up for marketing communications from us and third parties, your data will also be used for this purpose.

Cookies

Our website uses cookies to improve your online experience and make our services more efficient. Before we place certain types of cookies on your device, we ask for your consent. Some of these cookies are necessary for the operation of the website, while others help us analyze the use of our website and present you with relevant advertising.

Necessary cookies
These cookies are necessary for the operation of our website and cannot be turned off in our systems. They are usually set only in response to actions you take that are tantamount to a request for services, such as setting your privacy preferences.

Analytics cookies
These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website.

CFID: Set by Adobe, used in conjunction with the «CFTOKEN» cookie. Duration: Session
CFTOKEN: Set by Adobe, identifies the device type. Duration: Session
_ga: Set by Google Analytics. Duration: 1 year, 1 month, 4 days
ga*: Set by Google Analytics. Duration: 1 year, 1 month, 4 days
utma: Set by Google Analytics. Duration: 1 year, 1 month, 4 days
utmb: Set by Google Analytics. Duration: 30 minutes
utmc: Set by Google Analytics. Duration: Session
utmt: Set by Google Analytics. Duration: 10 minutes
utmz: Set by Google Analytics. Duration: 6 months

Advertising cookies
These cookies may be set by our advertising partners through our website.

OAGEO: Set by OpenX. Duration: Session
OAID: Set to determine whether the user has opted in. Duration: 1 year
GUID: Used to store the user event history. Duration: Session

Other cookies
Some cookies do not fall into the above categories.

visited: Captures usage during the current browser session and is deleted after the browser is closed to gain anonymous insights into visitor behavior (duration: session).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Newsletter

Data we collect: E-mail address, name, address (if specified).

Purpose of data processing: The data collected, including your e-mail address, name and address, will be used to send you relevant marketing communications from us and from third parties. The additional data such as name and address may help to personalize the communication and ensure that it is relevant to you.

Newsletter Analytics

Data we collect: Information about how you open, read and respond to the newsletter.

Purpose of data processing: This data helps us understand how our newsletter recipients interact with our e-mails so that we can improve our communications and make them more relevant.

Registration on the website

Data we collect: E-mail address, gender, title, profession, name, first name, street, zip code, city, country, language, specialization, place of practice, doctor’s number, bank information (bank name, bank street, zip code, city, postal checking account, IBAN, VAT no., VAT liable), newsletter preferences.

Purpose of data processing: The data collected during registration is used for the provision and personalization of our services, in particular our CME-certified medical e-learning platform for physicians. This enables us to provide you with relevant content and services and to ensure that you have the best possible experience on our platform. Banking information is used for possible transactions and billing.

Storage and security of your data

The personal data we collect and process is stored both in Switzerland and in other countries. Regardless of the storage location, we ensure that all data is handled in accordance with the high standards of the GDPR and the RevDSG.

We have implemented technical and organizational measures to ensure that data processing in all countries in which we operate has an adequate level of data protection. This is ensured through various mechanisms, such as e. g. by concluding standard contractual clauses or by checking whether the country in question has been recognized by the European Commission as having an adequate level of data protection.

Storage period of your data

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected or to comply with legal retention obligations. In general, your data will be stored either until the statutory retention period expires or until the purpose for which it was collected no longer applies.

As soon as the storage of your data is no longer necessary and there are no legal storage obligations to the contrary, your data will be deleted or anonymized at regular intervals so that it can no longer be assigned to you.

External services

General information about external services

Our website uses various external services to provide you with an optimal user experience and to improve our online presence. These services may use cookies and other technologies to collect and analyze data. Data processing by these external services is in accordance with their privacy policies. We recommend that you consult the privacy policies of these services for detailed information about the processing of your data.

Specific services

Analytics
Google Analytics: We use Google Analytics, a web analytics service provided by Google Inc. This service uses cookies to collect information about the use of our website and to provide us with detailed statistics. The data collected by Google Analytics is usually transmitted to a Google server in the USA and stored there. We have activated IP anonymization so that your IP address is shortened before transmission.

Google Tag Manager: We use Google Tag Manager to manage various analytics and marketing tags on our website.

Advertising
Our website utilizes display advertisements served through Revive Adserver and Google AdSense. While Revive Adserver anonymizes IP addresses, ensuring no storage of personally identifiable information, Google AdSense may collect such data. Users have the option to opt-out of cookies to prevent this.

For Google Ads
Data Collection and Use Disclosure: We collect user data for advertising purposes, including browsing history and demographics, to personalize ads. This data may be shared with third parties such as ad networks, advertisers, and analytics providers.

Third-Party Data Sharing: Data collected through Google AdSense may be shared with third parties for targeted advertising or other purposes. These parties may include ad networks, advertisers, and analytics providers.

User Consent: User consent for data collection and personalized advertising is obtained through mechanisms such as cookie consent banners or preference centers. Users have the option to withdraw consent at any time.

Data Retention: User data collected for advertising purposes is retained for a specified period and is subject to criteria determined by our data retention policy. This includes considerations of relevance and compliance with legal requirements.

Security Measures: We implement security measures to protect user data collected for advertising purposes. These measures include encryption protocols, access controls, and regular security audits to ensure compliance with data protection standards.

Opting Out of Cookies: Users have the option to refuse the use of cookies by adjusting browser settings. However, this may impact the functionality of our website.

CDN (Content Delivery Network)
Bootstrap CDN: We use the Bootstrap CDN to load certain design and functional components of our website.

Google Fonts (hosted locally): We use Google Fonts to enhance the design of our website. The fonts are hosted locally on our server, so no data is transmitted to Google.

Social Media Plugins
Adobe Share button: Our website includes features from Adobe that allow you to share content on social networks.

Other social media plugins: Our website also contains plugins from other social media such as Facebook and Twitter.

Links to other websites

Disclaimer for external links

Our website contains links to external third-party websites. We have no influence on the content of these linked websites. The respective providers or operators of the linked websites are responsible for their own content.

Please note that when you click on an external link, you leave our website and therefore also the scope of our privacy policy. External providers may set their own cookies or process personal data in other ways. We have no influence on this. Please refer to the privacy statements of the respective third-party providers for more information.

We encourage you to carefully read the privacy policies of each website you visit, especially if those websites collect data. Our privacy policy applies solely to data collected on our website and not to websites operated by third parties.

Disclosure of data to third parties

Cooperation with service providers

We work with various service providers to provide certain features and services. In some cases, these service providers obtain access to users’ personal data. To ensure data security, we have concluded order processing agreements (ADV) with these service providers, which ensure that the data processing is carried out in accordance with the high standards of the DSGVO and the RevDSG.

Transaction data processing

Online payment systems
If you choose one of our fee-based products or services, we offer various payment options, including invoice, credit card, Paypal or Postcard. When using credit cards or the Postcard, payment is processed via external online payment systems such as Postfinance, Yellowpay or SIX.

Data transmission to payment service providers
During payment processing, your payment data is collected and processed directly by the selected payment service provider. just-medical! does not obtain knowledge of your complete payment data and does not store it. We are only informed about the status of your payment to ensure the delivery of products or the activation of the service you purchased.

Data protection regulations of the payment service providers: The processing of your data by the payment service providers is carried out in accordance with their data protection regulations. We recommend that you consult this privacy policy before choosing a payment option.

Chargebacks and account information
If you deposit postal account and/or bank account information in your member account, you allow just-medical! to use this data for possible reimbursements of fees. After conclusion of a contract, this data may also be passed on to the respective contractual partner, provided that you have deposited this information in your account.

Sharing for marketing purposes

We share certain personal data with third parties to provide you with relevant marketing offers and information. This will only be done with your explicit consent and you have the right to object to this disclosure at any time.

Data transfer outside Switzerland and the EU

In certain cases, personal data may be transferred outside of Switzerland and the EU. We ensure that the countries or companies in question have an appropriate level of data protection that meets the standards of the GDPR and the RevDSG. This can be ensured through various mechanisms, such as e. g. by concluding standard contractual clauses or by checking whether the country in question has been recognized by the European Commission as having an adequate level of data protection.

Your rights

According to the General Data Protection Regulation (GDPR) and the revised Data Protection Act (RevDSG), you have various rights as a user of our website and as a data subject:

Right to information

You have the right to request confirmation from us as to whether personal data concerning you is being processed by us. If this is the case, you have the right to obtain information about this personal data and further information, e. g. about the purpose of processing, the categories of data processed, the recipients and the planned storage period.

Right of rectification, cancellation and restriction

If the data stored about you is incorrect or incomplete, you can request correction or completion at any time. In addition, under certain conditions, you can request the deletion of your personal data or request the restriction of processing.

Right of objection

If the processing of your personal data is based on a legitimate interest of us or a third party and there are reasons arising from your particular situation that speak against this processing, you may object to the processing at any time.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out with the help of automated processes.

Right of withdrawal

If the data processing is based on your consent, you have the right to revoke this consent at any time. The revocation does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Right to complain to the data protection authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection authority, in particular in the Member State of of your location, your place of work or the place of the alleged infringement, if you believe that the processing of personal data concerning you violates the GDPR or the RevDSG.

We recommend that you first contact us directly with any questions or complaints so that we can find a solution together. You can find our contact details in the imprint of our website.

Actuality and modification of the privacy policy

This Privacy Policy is intended to help you understand how just-medical! treats your personal information. It is not part of any contract between you and just-medical!, but is intended to provide you with transparent information about our practices regarding the collection, use and disclosure of your data. just-medical! reserves the right to amend the privacy policy in accordance with current data protection regulations. In the event of significant changes, we will endeavor to notify you in a timely manner, such as by posting an announcement on our website or sending you an e-mail. Nevertheless, we recommend that you consult this statement regularly to ensure that you are always up to date. You will always find the latest version of the privacy statement on this website.

1 September 2023

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